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Privacy Policy

Effective Date: December 20, 2024

MindWord Play ("we","us") is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, share, and store data when you access and use our Services (including the Websites, the apps, etc.). By using the Services, you agree to the terms and conditions of this Privacy Policy.

1. Personal Information That We Collect

The definition of personal information (used interchangeably in this Policy with “personal data”) depends on the applicable law based on your physical location. Only the definition that applies to your physical location will apply to you under this Policy. We may collect personal information from you directly, from third parties, from business partners, or from publicly available sources.

1.1 Information you voluntarily provide us.

Personal information that we, or service providers performing services on our behalf, may collect from you include the following:

  • Account Information

    When you use our Services, you may register an account with us to track your progress and to sync your activity across devices. To register an account, you may be asked to provide certain personal information to us, including your name, email address, and password. You are solely responsible for ensuring your account information is correct and up-to-date.

  • Optional Information You Provide To Us

    We may collect any personal information you provide to us when you use our Services. For example, you may provide additional account information, such as your language preferences. You may also provide information when participating in surveys, sweepstakes, contests, or events, such as your contact information. You are solely responsible for ensuring the information you provide to us is correct and up-to-date.

  • Order Data

    We may collect any personal information necessary to provide you with the Services requested. For example, when you make a purchase from us we may collect your name, billing address, shipping address, email address, phone number, and payment information.

  • Customer Service

    We collect the personal information you provide to us when you contact us for customer service, to provide feedback, or to request information. For example, when you use our feedback and choose to upload pictures, we will collect the picture information you provide for problem analysis.

1.2 Information we automatically collect.

To the extent permitted under applicable law, we may automatically collect certain types of personal information about you when you use or interact with our Services.

  • Activity and Usage Data

    While accessing or using the Services, we may automatically collect information about how you interact with the Services. Such information may include your Internet Protocol (“IP”) address, device identifier, advertising identifier, MAC address, operating system, browser type, language preferences, referring and exiting pages, crash data, location data, purchasing activity, and other data regarding your activities on the Services. For more information, see Section 4 below on Cookies and Similar Technologies (“Tracking Technologies”).

  • Device Information

    If you access the Services through a mobile device (e.g. a smart phone or tablet), we may be able to identify your device’s unique device identifier, MAC address, devices' operating system, devices' physical location (including geolocation, beacon-based location, and GPS location, depending on your settings) of your device, your mobile network information, and your mobile device's advertising ID. You may disable our use of certain location data through your device or browser settings in iOS or Android privacy settings.

1.3 Information from social media platforms

You may also choose to create an account with us using your Facebook or Google account credentials. When you log in using your Facebook or Google account, you authorize Facebook or Google to provide us with your personal information such as your name, profile picture, email address, language preference, and other information as listed in the authorization.

2. How We Use Your Personal Information

We take your privacy seriously and want to be clear about how and why we use your personal data. This section outlines the purposes for which we collect and process your data:

  • Providing Services: We use your personal information to provide you with the Apps and any other services, purchases or requests in connection with the Services you request. This may include processing transactions, providing you with the requested features, syncing your data across your devices logged into your account, and providing you with customer service.

  • To Personalize Your Experience: We may process your information to personalize the Services for you. For example, we use your language preferences and country location to display the correct language and time zone in the Services. We also use certain information about your device (such as operating system version and screen resolution information) to optimize the display of pictures on your screen.

  • Communication: We may use your contact information to communicate with you about our Services, updates, and important information related to your account.

  • Improving Services: We collect data to analyze usage patterns and preferences, enabling us to optimize and improve our Services, ensuring they meet your needs.

  • Research and Analytics: Anonymous or aggregated data may be used for research, statistical analysis, and understanding market trends, without identifying individual users.

  • Legal Compliance: We process your data to comply with legal obligations, such as tax and regulatory requirements, or in response to valid requests from authorities.

  • Security: Your data is utilized to monitor and maintain the security of our services, preventing fraud, unauthorized access, or any illegal activities.

3. Data Retention

We take data retention seriously and have established clear guidelines to ensure the responsible handling of your personal information. Your data is retained for specific purposes and timeframes in accordance with legal requirements and the nature of our Services. Below are the key principles that govern our data retention practices:

3.1 Data Retention Period

We will retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. This may include retaining data to comply with tax, accounting, or other legal obligations. The specific retention periods may vary depending on the type of data and the purposes for which it is processed.

3.2 User Account Information

If you have created an account with us, your account information will be retained as long as your account remains active and you use our services. You have the option to request the deletion of your account and associated data at any time.

3.3 Inactive Accounts

If your account becomes inactive, meaning you have not used our services for a certain period, we may retain your data for a reasonable time to ensure compliance with our legal obligations, resolve disputes, and protect our interests.

3.4 Data Deletion

Upon reaching the end of the retention period, we will securely delete or anonymize your personal data to prevent unauthorized access or use. Please note that data deletion may not occur immediately due to backup or archival procedures.

You have the right to request the deletion of your personal information that we have collected. To exercise this right, please contact us at hexaspace24@gmail.com.

4. Data Sharing

4.1 We do not share your personal data without your clear consent.

4.2 Legal Compliance

We may disclose your personal information if required by law or legal process, or in response to a valid request from public authorities (e.g., court orders, government agencies).

5. Data Storage and Security

Your personal information will be stored and processed on secure servers located in regions compliant with relevant data protection regulations. We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

We use industry-standard encryption protocols to secure the transmission of your data between your device and our servers. This helps protect your information from interception by unauthorized parties.

Access to your personal data is restricted to authorized personnel who require access for legitimate business purposes. Our access control measures include strong authentication and authorization protocols.

6. Age Limit

In order to access and/or use the Website, you must be eighteen (18) years of age or older. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by their parent or guardian to access and/or use the Website, so if you are between the ages of thirteen (13) and seventeen (17) years and you wish to access and/or use the Website, before doing so you must: (a) assure and confirm (if needed) that your parent or guardian have read and agreed (get your parent or guardian’s consent) to this Agreement prior to your access and/or use the Website; (b) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws. Parents and guardians must directly supervise any access and/or use of the Website by minors.

7. Your Rights

As a data subject, you have the following rights regarding the processing of your personal data:

7.1 EU-based users

  • Right to be informed (GDPR Articles 12 to 14): Data subjects have the right to be informed about the collection and use of their personal data.

  • Right to access (GDPR Article 15): Data subjects have the right to view and request copies of their personal data.

  • Right to rectification (GDPR Article 16): Data subjects have the right to request inaccurate or outdated personal information be updated or corrected.

  • Right to be forgotten/Right to erasure (GDPR Article 17): Data subjects have the right to request their personal data be deleted. Note that this is not an absolute right and may be subject to exemptions based on certain laws.

  • Right to data portability (GDPR Article 20): Data subjects have the right to ask for their data to be transferred to another controller or provided to them. The data must be provided in a machine-readable electronic format.

  • Right to restrict processing (Article 18): Data subjects have the right to request the restriction or suppression of their personal data.

  • Right to withdraw consent (GDPR Article 7): Data subjects have the right to withdraw previously given consent to process their personal data.

  • Right to object (GDPR Article 21): Data subjects have the right to object to the processing of their personal data.

  • Right to object to automated processing (GDPR Article 22): Data subjects have the right to object to decisions being made with their data solely based on automated decision making or profiling.

7.2 US-based users Privacy Notice

  • Right to Know (Information Access): California residents have the right to know what personal information a business has collected about them, where it was sourced from, the purposes for collecting it, and whether it has been sold or disclosed to third parties.

  • Right to Delete (Deletion of Personal Information): Users have the right to request the deletion of their personal information held by a business, subject to certain exceptions, such as when the information is needed for compliance with legal obligations or other legitimate purposes.

  • Right to Opt-Out (Opt-Out of Data Sales): Users have the right to opt out of the sale of their personal information. Businesses must provide a "Do Not Sell My Personal Information" link on their websites to facilitate this choice.

  • Right to Non-Discrimination: A business cannot discriminate against consumers who exercise their CCPA rights. This means that a business must provide equal services and pricing to those who opt out of data sales or exercise other CCPA rights.

  • Right to Data Portability: Users have the right to request a copy of their personal information in a portable and readily usable format, allowing them to move their data to other services.

  • Right to Opt-In (for Minors): For minors under 16 years old, businesses must obtain opt-in consent before selling their personal information. For minors under 13, opt-in consent must be provided by their parent or guardian.

  • Right to Request Disclosure of Categories and Purposes: Users can request that a business discloses the categories of personal information collected and the purposes for which it was collected.

  • Right to Request Disclosure of Categories of Third Parties: Users can request that a business discloses the categories of third parties to whom personal information was disclosed, and the categories of personal information disclosed to them.

8. International Data Transfers

By using the Game, you understand and consent to the transfer of your personal information to countries outside of the country where you reside, including the United States and other countries that may have different data protection rules than your country. If you do not want your information transferred to, processed, or maintained outside of the country or jurisdiction where you are located, you should immediately stop accessing or using the Services.

9. Service Providers and Partners

We use third parties to help us operate and improve our Services. These third parties assist us with various tasks, including hosting and maintenance, on-going development, analysis, customer care, marketing, advertising. We may also share information with advertising partners who distribute advertising in our Services.

9.1 Advertising networks and their partners

The below companies assist us by providing services relating to advertising and marketing. If you reside in the European Economic Area (“EEA”), the advertising networks, analysis providers, and other companies listed below may collect or receive device information from our apps on your browser or device for advertising purposes, including personal and non-personal information, such as advertising (or ad) identifiers, IP address, or other information regarding the delivery of advertisements and your interaction with them, the inventory of installed apps and/or other tracking technologies to provide measurement services, personalization, ad selection, delivery, reporting, and optimize targeted ads. Ad identifiers are non-permanent device identifiers such as the Android advertising ID and/or Apple's ID for advertising (IDFA). In addition, the advertising networks listed below, with the exception of Fyber, Mobfox, and PubNative, who act as data processors upon our instructions, are independent data controllers in respect of your personal information and you can learn more about how each handles your data or provides opt-outs by accessing their respective privacy notices using the hyperlinks below.

  1. Company Name：AppLovin

  2. Company Name：Chartboost

  3. Company Name：Facebook Audience Network

    • Brief Introduction：Facebook Audience Network is an advertising service provided by Facebook, Inc. (US) that may collect or receive information from our apps and other apps and use that information to provide measurement services and targeted ads. Facebook does not require opt-in or opt-out signals from users in our services. Relevant signals are collected directly from the user upon creating an account in such Services.

    • Privacy Policy：https://www.facebook.com/about/privacy/

  4. Company Name：Fyber

  5. Company Name：Display.io

  6. Company Name：Google AdMob and their partners

  7. Company Name：Google AdSense

    • Brief Introduction：Google, as a third-party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

    • Privacy Policy：You may opt-out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page:http://www.google.com/ads/preferences/

  8. Company Name：IronSource

  9. Company Name：MoPub and their partners

  10. Company Name：Smaato and their vendors

  11. Company Name：Unity Ads

  12. Company Name：Vungle

  13. Company Name：Mintegral

  14. Company Name：Pangle

  15. Company Name：Yandex

  16. Company Name：Pubmatic

  17. Company Name：Amazon

  18. Company Name：BidMachine

  19. Company Name：MyTarget

  20. Company Name：A4G

  21. Company Name：InMobi

  22. Company Name：Yahoo and partners

  23. Company Name：ReklamUp

9.2 Analytics and other service providers

We use your information to perform our own analytics and to enable analytics provided by third parties and other essential functions. We use analytical information for supporting business analysis and operations, business intelligence, product development, improving the Services, personalizing content, providing advertising, and making recommendations. In order to learn about how your information is used by our analytics service providers, you can follow the hyperlinks in the list below to each provider’s privacy notice.

  1. Company Name：AWS

  2. Company Name：Facebook Analytics

    • Brief Introduction：Facebook Analytics is an analytics tool provided by Facebook, Inc. (US) that may collect or receive information from our apps and other apps and use that information to provide measurement services.

    • Privacy Policy：https://www.facebook.com/about/privacy/

  3. Company Name：Firebase

  4. Company Name：Google Analytics

  5. Company Name：Appsflyer

10. Contact Us

For any questions regarding our Privacy Policy or our privacy practices, please contact us at hexaspace24@gmail.com.

11. Update

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised version of the Privacy Policy, and your continued use of the Services after such changes constitutes your acceptance of the revised Privacy Policy.